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Buy a sofa risk-free! The Sensoo Service

1. Buy a sofa stress-free with our comprehensive service

Choose the number of seats and cover –
everything else can be individually customised at Sensoo !


This is Sensoo – buy a sofa risk-free as you create your sofa to suit you: the backrest, seat depth and seat hardness can easily be adjusted for each seat as needed.

Naturally, we also support you when it comes to choosing your sofa cover: simply order samples of your favourite covers and we’ll send up to 5 fabric samples, free of charge.

And, if you’re unsure about the number of seats you need: no problem! Simply contact us – we look forward to hearing from you! Simply contact us and we’ll be happy to advise you!

Questions or help needed?
For us, service starts long before purchasing your sofa!


Simply contact us and we’ll be happy to advise you!

You can call us from Monday to Friday between 8 am and 4:30 pm.

You can also easily arrange an individual consultation. Using digital channels, we’ll show you how great our Sensoo sofas are and will happily answer any questions you may have about buying a sofa, service, quality and, of course, the unique Sensoo features.

Of course, you can also send us an email at any time – we will respond within one working day.

2. Quick and convenient delivery to your living room

We deliver the most popular versions in just 4-5 working days while customised orders take 13-15 working days.

Your Sensoo is shipped free of charge via DHL. If you’re not happy with it, you can simply return it.

Sensoo is packaged in practical boxes that easily fit through even the narrowest of doors and stairwells.

You can assemble your Sensoo in around 15 minutes without any prior knowledge, additional tools and even by yourself if needed.

Sensoo boxes

3. From box to sofa in under 15 minutes

Assembling your Sensoo is quick and easy. After just 15 minutes, all that remains is to set the Lift, Lounge and Smooth features to begin enjoying your new sofa.

The right sofa for every situation

Enjoy sofa moments with your favourite people. The Lounge sofa for movie nights can quickly be transformed into an elegant sofa for cocktail parties and social gatherings. Visit the Comfort section to see how it all works.

Share Sensoo with Friends

Do you have any questions?

You’ll find answers to the most common questions in our FAQs. If you can’t find an answer to your question, simply call us or send us an email!

The direct line to us

We are always happy to hear from you! Write to us using the contact form, email us at info@sensoo.de or call us from Monday to Friday between 8 am and 4:30 pm on 0241 95 50 90 02.

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